Shipping & Returns

Shipping

Discrete Packaging  

Worried about your sexy secret? We got you covered. All of our orders are sent in plain (100% compostable) postal satchels with no mention of the contents or the sender on the outside of the parcel.   

Orders are dispatched with 24 Hours (Monday to Friday). Australia Post Tracking details will be sent to the email address used on your order. Please check your spam / junk mail if you have not received your tracking details within 24 hours of your order being shipped.  

We are please to offer 2 types of Free Shipping. 

  • Orders over $60 qualify for Free Standard Post. 3-7 Business Days Delivery 
  • Orders over $150 qualify for Free Express Post. 1-4 Business Days Delivery.
  • For orders outside of the above options you can choose Standard Post for $8.95 or Express Post for $12.95

International Delivery  

  • New Zealand Standard Posting with Tracking $9AU. 5-9 Business Days 
  • Rest of the world Standard Post with Tracking $25AU. 7-12 Business Days

Returns Policy

Something not quite right for you? You've come to the right place. We want you to love your new Lingerie however if you find that something is not quite right for you please don't worry, our 28 day Returns Policy has got you covered. 

Curvaceously Yours Lingerie offers Refunds on *Lingerie returned to us within 14 Calendar Days. Lingerie returned after this time and up to 28 Calendar Days can still be returned for an exchange or store credit. Conditions do apply, please see below: 

Lingerie returned are 14 calendar days and up to 28 days will be offered an exchange or a store credit. 

All Lingerie should be returned to us in the original condition with all tags attached. Please not that once tags are removed we can no longer accept the Lingerie back to us. Returned Lingerie should be returned in the same condition as received, unworn ( except to try on), not washed or adjusted in anyway, free form makeup stains, free from perfumes and / or cigarette  smoke.  

Please note we do not accept returns for the following items: 

Individually bought Undies & Booty Shorts  (e.g. undies not sent as part of a set)
Hosiery including Tights, Stockings, Bandelettes, Wet Look Hosiery & Bodystockings.  
Bedroom Play-sets, Restraints, Nipple tassels, Cosmetics, Oils, Powders, serums and Lubricants. 

Please contact Customerservice@cylingerie.com.au who will assist you with your return and provide you with a returns number.