Privacy & Security Policy

Privacy Policy

This web site is owned and operated by Madamefrufru.com & CurvaceouslyYoursLingerie.com.au and will be referred to as “We”, “Our” and “Us” in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this web site (“the web site”), which is set out on this web site page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the web site.

We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the web site. We do not make any representations about third party web sites that may be linked to the web site.

We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual (“personal information”). For your privacy and security any information supplied to us will be handled with discretion and confidentially.  This includes all areas of purchasing, payments, packaging, delivery, customer contact and your personal details that will be kept confidential at all times.  Information that you supply to us will not be shared, passed on or sold to anyone outside of our business.  Your information is confidential and will remain with us.

Should you have any concerns please contact us, uisng the ‘Contact Us’ link in the left hand menu or at the bottom of this page. Alternatively you can call us on 03 98790595.

This Internet Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes.

Personal Information

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia. In order to place your order with Curvaceously Yours Lingerie you will be required to enter your own or the receivers name, along with a billing and postal address, and details of your chosen payment type. If register as a customer at with Curvaceously Yours Lingerie you will only need to enter your personal details once, which will save you from having to enter this information for every order. Registered customers can check their current and previous order history, set up a Wish List and edit their details at any time. Registered customers can cancel their registration at any time by simply contacting us, using the ‘Contact Us’  link located at the bottom of every page.  You will receive an email confirming the cancellation and your personal details will be deleted from our system.  Alternatively you can place an order without registering and simply enter your details each time you order.   Your contact information is used only to process and confirm your order with you.   No other contact, other than that relating to your order, will be made.

When we communicate with you regarding your order we will do so by email. We shall accept your order by e-mail confirmation. That is when our contract is made. Our return message will confirm details of your purchase and tell you when we shall dispatch your order. A second email will be sent once your purchase has been dispatched.  We will send you no other emails unless it becomes clear that there is a problem with your order.  We will not send you unsolicited emails.

Customers can chose to sign up for our Curvacseously Yours Lingerie News Letter which will keep you up to date with all our special offers, promotions, new products and competitions. Registration for the newsletter can be cancelled at any time.

Your security and privacy is very important to us, your personal details will not be disclosed to third parties, other than in exceptional circumstances. Please see Disclosures.

If you require further information please do not hesitate to contact us.

Discreet Billing & Credit Card Statement

Credit Card

SecurePay Payment Gateway is a secure online payment service that lets you pay using your Visa, MasterCard, Dinners or American Express.  SecurePay provide the most
secure payment platform available in the market today. Paypall secure online payment is also avaliable.

For your privacy, your credit card statement will show our initials only, MF Fru & will not include any references relating to the product purchased.

Discreet Postage & Delivery

All products will be delivered to you discreetly in plain external packaging with no reference to the contents or to Curvaceously Yours Lingerie on the external packaging.

Use of Information

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

If you complete an online order on the madamefrufru.com website, the information that you enter onto the online order form will only be collected by us if you submit your online order. We will delete the information you have entered if you cancel your order or log out prior to submitting your order.

Disclosure

Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

Security

We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. We will endeavor to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Cookies

Cookies are data that a Web site transfers to an individual’s hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most Web sites, including those operated by us, can facilitate a user’s ongoing access to and use of a site. They allow us to customise the web site to your needs. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with some features of our on-line services.

Event Data Collection used for Targeted online Advertising.

At times we use Conversion Tracking on our website. This means that  (a) third parties may use cookies, web beacons, and similar technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and show you our targeted ads. You can opt-out of the collection and use of information for ad targeting by visiting: www.aboutads.info/choices .

Access to Information

We will endeavor to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Links to other sites

We may provide links to web sites outside of our web sites, as well as to third party web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.

Problems or questions

If we become aware of any ongoing concerns or problems with our web site, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.